Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: October 10, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Personal Information: Name, email address, phone number, and billing information
  • Usage Data: Information about how you use our website and services
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and promotions
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict certain processing of your information
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@nexacode.com
  • Phone: +91-8436950485
  • Address: Siliguri, West Bengal, India